At Serevive, we believe every piece of jewelry carries a story, and we're excited for yours to begin. We meticulously prepare each "meant to be" vintage treasure before it embarks on its journey to you. Here's what you need to know about our shipping process:

Shipping Destinations

We proudly ship our unique jewelry to customers across the United States and Canada.

Order Processing

Once you've placed your order, our team lovingly prepares your Serevive piece. Please allow 1-3 business days for your order to be processed before it ships. You'll receive a shipping confirmation email as soon as it's on its way!

Shipping Methods & Estimated Delivery

We work with trusted carriers to ensure your jewelry arrives safely and swiftly.

• For United States Orders:

  • Standard Shipping: Estimated delivery within 3-7 business days after processing.

  • Optional: Express Shipping: Estimated delivery within 1-3 business days after processing. (If applicable)

• For Canada Orders:

  • Standard International Shipping: Estimated delivery within 7-14 business days after processing.

  • Optional: Express International Shipping: Estimated delivery within 3-7 business days after processing. (If applicable)

Please Note: These are estimated delivery times. Unforeseen circumstances (like weather, customs delays, or carrier issues) can sometimes impact delivery.

Shipping Costs

• United States:

  • Standard Shipping: [Insert Flat Rate, e.g., $5.99]

  • Free Standard Shipping on orders over [Insert Threshold, e.g., $75]

  • Optional: Express Shipping: [Insert Rate, e.g., $15.00]

• Canada:

  • Standard International Shipping: [Insert Flat Rate, e.g., $12.99 USD]

  • Free Standard International Shipping on orders over [Insert Threshold, e.g., $100 USD]

  • Optional: Express International Shipping: [Insert Rate, e.g., $25.00 USD]

Shipping costs will be calculated and displayed at checkout before you complete your purchase.

Customs & Duties for Canadian Orders

For our Canadian customers, please be aware that customs duties, taxes, and brokerage fees may be levied by your country's customs department upon arrival. These charges are determined by the destination country and are the responsibility of the customer. Serevive has no control over these charges and cannot predict what they may be. We recommend checking with your local customs office for more information.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package's journey directly from the carrier's website.

Important Notes

• Address Accuracy: Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

• Lost or Stolen Packages: Serevive is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Please contact the shipping carrier directly to file a claim.

• Questions? If you have any questions about your order or our shipping policy, don't hesitate to contact us at [Your Customer Service Email/Link]. We're here to help!